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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrea Boorse

April 14, 2025

5  out of  5
rating by Andrea Boorse
"Cathy Thompson’s State Farm is by far the best insurance agency in the Valley. From the moment you walk through the door, you’re treated like family. Cathy and her team are knowledgeable, responsive, and genuinely invested in finding the right coverage for your needs—whether it’s auto, home, or life insurance. They take the time to explain everything clearly and make sure you feel confident in your decisions. I’ve worked with a few agencies over the years, and none have matched the level of service and care I’ve experienced here. Highly recommend to anyone looking for a trustworthy and efficient insurance partner"
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Eugene Sack

April 10, 2025

5  out of  5
rating by Eugene Sack
"Have been working with Cathy for many years, Cathy and her professional staff are easy to work with, and always there when I need help. one stop shopping for our home, cars, motorcycles and investment properties."
We responded:
"Gene, Thank you for your kind words! It’s been a pleasure working with you over the years. We appreciate your loyalty and are always here to help with all your insurance needs! Best regards, Cathy Thompson’s State Farm Insurance Agency"
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Matt Dietz

April 4, 2025

5  out of  5
rating by Matt Dietz
"It does not matter if I’m working with Rob, Mike, or another member of the team, communication is clearly a priority across the office!"
We responded:
"Hi Matt, Thanks for the awesome review! We're so happy to hear that you appreciate the communication from our team, including Rob and Mike. If you ever need anything, just let us know. We're always here to help! Best, Cathy Thompson’s Office State Farm"
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Mark Ramos

April 4, 2025

5  out of  5
rating by Mark Ramos
"Having these guys local in Edwards is a blessing!! They have taken great care of me incredible guest service never to busy to talk to you and answer questions. Rob, Mike, and Will straight rock!! Thanks for always being knowledgeable and helpful, guest service is an art now a days and these guys are artists."
We responded:
"Dear Mark, Thank you for your wonderful review! We're thrilled to hear that you appreciate our local service in Edwards. Our locally connected representatives are truly dedicated to providing exceptional support, and your recognition means a lot to us. If you ever have more questions or need assistance, don’t hesitate to reach out. We're always here to help! Best, Cathy Thompson State Farm Agent"
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Tj Conners

April 3, 2025

5  out of  5
rating by Tj Conners
"Chase really helped me out on some complicated commercial insurance and I really appreciate it - also, they were about half of the competition"
We responded:
"Dear TJ, Thank you so much for taking the time to share your positive experience with us! I’m thrilled to hear that our office was able to assist you with your commercial insurance needs and that you found our rates competitive. We strive to provide excellent service and support to all our clients, and I’m glad to know that we could help simplify the process for you. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We’re always here to help! Best regards, Cathy Thompson State Farm Agent "
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Erick Adams

January 24, 2025

5  out of  5
rating by Erick Adams
"Robert took great care of helping transferring one of there customers to PA. Robert is awesome. Highly recommend. He is professional and very thorough you will not be disappointed with the Cathy Thompson agency and working with Robert"
We responded:
"Erick - Thank you so much for your kind words! We’re thrilled to hear that Robert provided you with excellent service. He truly is a gem, and we’re lucky to have him on our team. We appreciate your recommendation and look forward to serving you again! Best, Cathy Thompson’s State Farm Insurance Agency"
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Michelle Guida

September 22, 2024

5  out of  5
rating by Michelle Guida
"Always attentive to needs. Guaranteed to answer the phone. Car and renter rates are hard to beat! Thank you!"
We responded:
"Thank you for your sweet words! We’re so happy to hear that you feel well taken care of. It’s always a joy to assist you, and we’re thrilled that we were able to help with your rates. We appreciate your trust in us and look forward to continuing to support you! Warmly, Cathy Thompson’s State Farm Insurance Agency"
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Tim Oliver

July 13, 2024

5  out of  5
rating by Tim Oliver
"Great service, very accessible, and very knowledgeable. Would recommend for all your insurance needs. We've used them for years and have never had any problems."
We responded:
"Dear Tim, Thank you so much for your kind words! We're thrilled to hear that you’ve had a great experience with us over the years. Your recommendation means a lot to us! Best, Cathy Thompson's Office State Farm"
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S. H.

July 11, 2024

5  out of  5
rating by S. H.
"Will Thompson with State Farm is a remarkable insurance agent to work with here in our mountain town community. His guidance on suspending vehicle coverage was exceptional, and he even offered to help check coverage rates for any new car we are considering purchasing to know our rates before we buy. Thanks Will!"
We responded:
"Thank you for your wonderful feedback! We’re so glad to hear that Will provided you with exceptional guidance and support. His dedication to helping our customers is truly appreciated. If you have any more questions or need further assistance, don’t hesitate to reach out. Thanks again for choosing us! Best, Cathy Thompson’s State Farm Insurance Agency"
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Scott Zessin

June 21, 2024

5  out of  5
rating by Scott Zessin
"Cathy Thompson and her team in her State Farm office always provide exceptional customer service. I feel appreciated when I call and they always address my issue with genuine kindness. Thank you."
We responded:
"Dear Scott, Thank you for your wonderful feedback! We’re so glad to hear that you feel appreciated and well taken care of. It’s our pleasure to assist you! Best, Cathy Thompson's Office State Farm"
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Cleive Dumas

April 10, 2024

5  out of  5
rating by Cleive Dumas
"Always responsive and helpful. Cleive Dumas"
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Katrina Ammer

April 4, 2024

5  out of  5
rating by Katrina Ammer
"Fantastic customer service and quick response time."
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Andrea & Michael T

March 6, 2024

5  out of  5
rating by Andrea & Michael T
"Phenomenal service and staff! I would not take my insurance anywhere else. Thankful for Cathy Thompson and her team!!!"
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Susan Mitchell

March 6, 2024

5  out of  5
rating by Susan Mitchell
"Cathy Thompson - State Farm Insurance has a top notch staff who will ensure all your insurance needs are met in a timely manner."
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William Thompson

March 6, 2024

5  out of  5
rating by William Thompson
"Very excellent customer service and professionalism! They make getting insurance and understanding my coverage so easy."
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Tianna Hill

March 6, 2024

5  out of  5
rating by Tianna Hill
"Everyone on the team is so helpful and friendly."
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rennaissanc1

February 19, 2024

5  out of  5
rating by rennaissanc1
"Morgan was very professional and knowledgeable. Morgan helped me with increasing my knowledge of the coverages I have on my various vehicles. Morgan is worth a raise."
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Heather Kehoe

February 18, 2024

5  out of  5
rating by Heather Kehoe
"Outstanding service, better coverage and better pricing than any insurance company I’ve ever worked with. Our agent, Chase, was extremely responsive and made our switch from USAA easy and efficient."
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Tianna Hill

February 2, 2024

5  out of  5
rating by Tianna Hill
"Love the State Farm team! They are so friendly and helpful."
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Lisa Groves

October 19, 2023

5  out of  5
rating by Lisa Groves
"Morgan really helped me out by getting my insurance needs processed quickly"
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Brian Bell

September 26, 2023

1  out of  5
rating by Brian Bell
"Our policy got too expensive so my wife and I called to cancel. The following day my wife received an aggressive and unprofessional call from Cathy badgering her to share details of the company that we went with. She continued to harass her and try to manipulate the situation. Would not recommend this agency."
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Melissa Capan

September 8, 2023

1  out of  5
rating by Melissa Capan
"As with the other reviews, worst customer service ever! Zero loyalty."
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GESI LLC

July 1, 2023

1  out of  5
rating by GESI LLC
"Wish I could put 0 stars. Cathy herself is surly and angry. Office staff seems to be bullied by her micro-managing style. I do NOT recommend. Look to one of the other State Farm agencies in the area to save yourself headaches from Cathy Thompson!"
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Brett Morgan

April 7, 2023

5  out of  5
rating by Brett Morgan
"as uasual anything that comes up with unexpected accidents, or more frequently adding or changing policies, this company has always been more than helpful, thats why i have been with them for so long this day and age companies dont do customer service, answer phones, call you back, well this is one that has stuck to small town policies which has gotten them where they are, thanks to morgan, and the whole staff,"
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Rebekah Zenor

January 23, 2023

5  out of  5
rating by Rebekah Zenor
"Used them for years, great rates, top-notch service."