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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rebecca R

Rebecca R

October 9, 2026

5  out of  5
rating by Rebecca R
"William provides exceptional customer service for all of our home and auto insurance needs!"
We responded:
"Thank you, Rebecca! We’re delighted William has provided exceptional service with your home and auto insurance. We appreciate your trust and are always here to help.

-Cathy Thompson State Farm Insurance"
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Laura

October 8, 2026

5  out of  5
rating by Laura
"I’ve had State Farm since 1990 with Cathy Thompson. I was in a Very bad rollover in 1994. State Farm was amazing. I will never switch.
Her employees are great and during business hours, always get back in a very short amount of time."
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Sayra Alfaro

October 8, 2026

5  out of  5
rating by Sayra Alfaro
"Thanks Cathy Thompson for your help your amazing 👏"
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Broby Leeds

October 6, 2026

5  out of  5
rating by Broby Leeds
"We have used them for a long time and they have always been responsive and helpful for any of our needs!"
We responded:
"Thank you, Broby! We truly appreciate your continued trust. It’s great to know our team has been responsive and helpful whenever you’ve needed us. We’re always here to help.

-Cathy Thompson State Farm Insurance"
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CONSTANCE MELZER

October 2, 2026

5  out of  5
rating by CONSTANCE MELZER
"They are quick to respond and helpful with questions."
We responded:
"Thank you, Constance! We’re glad our team has been quick to respond and helpful with your questions. We appreciate your kind review and are here whenever you need us.

-Cathy Thompson State Farm Insurance"
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Victoria Torres

October 1, 2026

5  out of  5
rating by Victoria Torres
"I’ve had a wonderful experience with Cathy and her team. They are friendly, professional, knowledgeable, and always willing to take the time to answer my questions. They made the insurance process easy and stress-free, and I truly appreciate their prompt, personalized service. I highly recommend Cathy Thompson State Farm to anyone looking for a trustworthy and helpful insurance agency!"
We responded:
"Thank you, Victoria, for the thoughtful review and recommendation! We’re so glad our team made the process clear and stress-free, and that you felt supported throughout. We truly appreciate your trust and are always here to answer your questions.

-Cathy Thompson State Farm Insurance"
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Ramin A

September 28, 2026

1  out of  5
rating by Ramin A
"Used this agent for our East Vail condo and motorcycle for over a decade. Had to switch the condo coverage a couple of years back, because State Farm wanted more than double other reputable insurance companies for the same coverage, like American Family insurance. When finally consolidated my motorcycle insurance with my car insurance company, the refund which was supposed to be pro-rata was about half as much. The office explained it to me as State Farm refunds based on when you cancel (i.e., you get less back if only Fall/Winter months are left). I don't see this in the paperwork they send and nobody ever mentioned it to me. Interestingly, if you don't pay in full, you get no such treatment (I would have paid monthly if I knew of this eschewed calculation). Doesn't sound right but not worth the time. I am just glad I am paying less than half for the condo and motor cycle insurance."
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Mark Egan

September 19, 2026

5  out of  5
rating by Mark Egan
"I am extremely happy with the service Cathy and her staff have provided and recommend them to anyone seeking insurance in the Vail Valley."
We responded:
"Thank you, Mark! We’re so pleased you’re happy with the service our team provides. Your recommendation means a lot, and we’re grateful to be your insurance resource in the Vail Valley. Please reach out anytime we can help.

-Cathy Thompson State Farm Insurance"
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Nate Mainali

September 18, 2026

5  out of  5
rating by Nate Mainali
"Amazing"
We responded:
"Thank you, Nate! We’re delighted you had an amazing experience with our team. We appreciate the five-star review!

-Cathy Thompson State Farm Insurance"
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Samragya Mainali

September 18, 2026

5  out of  5
rating by Samragya Mainali
"Fantastic"
We responded:
"We appreciate you taking the time to share another kind review. It’s great to know you’ve had a fantastic experience with our team.

-Cathy Thompson State Farm Insurance"
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Samragya Official

September 18, 2026

5  out of  5
rating by Samragya Official
"Great"
We responded:
"Thank you, Samragya! We appreciate the five-star review and are glad you had a great experience with our team.

-Cathy Thompson State Farm Insurance"
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Nitesh Mainali

September 18, 2026

5  out of  5
rating by Nitesh Mainali
"Great Team, Great communication, Great rates and great coverage. Been with them for 5 years and counting. Highly Recommended."
We responded:
"Thank you, Nitesh, for your recommendation and for being with us for five years! We’re glad our team, communication, and coverage have served you well. We truly appreciate your continued trust.

-Cathy Thompson State Farm Insurance"
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Geoffrey Dalbow

September 17, 2026

5  out of  5
rating by Geoffrey Dalbow
"Friendly and attentive service. Thanks"
We responded:
"Thank you, Geoffrey! We’re glad you felt well taken care of. We appreciate you sharing this and are always happy to help.

-Cathy Thompson State Farm Insurance"
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Carolyn Moorman

September 17, 2026

5  out of  5
rating by Carolyn Moorman
"We have had the pleasure of working with the outstanding team at Cathy Thompson's office since 1999. They are always prompt, professional and courteous with their responses."
We responded:
"Thank you, Carolyn, for being with us since 1999! Your continued trust means so much to our entire team. We’re honored to have earned your loyalty over the years, and we’ll keep working hard to provide the prompt, thoughtful service you deserve.

-Cathy Thompson State Farm Insurance"
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sherry arthur

September 17, 2026

5  out of  5
rating by sherry arthur
"We recently moved to CO and had a lot of questions about finding the right auto and homeowners insurance. Cathy was incredibly patient, knowledgeable and helpful through the entire process. We truly appreciate her excellent service and would highly recommend Cathy to anyone looking for insurance."
We responded:
"Thank you, Sherry! We’re so glad we could help make your move to the mountains a little easier and answer your questions about auto and homeowners insurance. We appreciate your recommendation and are always here if you need us.

-Cathy Thompson State Farm"
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A Patriacca

September 16, 2026

5  out of  5
rating by A Patriacca
"Cathy Thompson's State Farm Agency has been nothing short of remarkable across the board. They have managed policies for my businesses, rental properties, auto, and home insurance. The first time I used their agency was in 2000. Under that first policy they guided me through an entire restoration and displacement process due to a major leak.

What sets them apart is their superior service and attention to detail. They take the time to get to know their clients, understand the unique needs and offer competitive rates. If you want an agency that treats you like family and truly has your back, this is the one."
We responded:
"Thank you for such a thoughtful review and for trusting our agency since 2000. We’re honored to have supported you through so many different coverage needs. We value the relationship we’ve built and will continue working hard to provide attentive, personalized service. Please reach out whenever we can help!

-Cathy Thompson State Farm Insurance"
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Mary Osanloo

September 14, 2026

5  out of  5
rating by Mary Osanloo
"Cathy and her team have consistently been quick to respond, very professional, detailed/helpful and provide thorough and well thought out assistance with our home and auto insurance. Their customer service level is always at the highest level. Cathy and her team have exceeded our expectations and we highly recommend them!"
We responded:
"Thank you, Mary, for your kind words and recommendation. We’re glad our team has provided responsive, thoughtful support with your home and auto insurance. We truly appreciate your trust, and we’re always here if you need anything.

-Cathy Thompson State Farm Insurance"
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M M

September 10, 2026

5  out of  5
rating by M M
"Cathy and team at State Farm are by far and away the best insurance agents we've ever worked with! Very thorough and knowledgeable, and, they were able to procure and bind coverage on our home when others couldn’t. They are fantastic helped us with home, auto, umbrella, life, etc. Thank you Cathy and Morgan!!"
We responded:
"Thank you for the wonderful review! We’re so glad Cathy and Morgan could help with your coverage and make the process clear and thorough. We truly appreciate your trust and are proud to support our local community.

-Cathy Thompson State Farm Insurance"
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Donna Baumstark

September 10, 2026

5  out of  5
rating by Donna Baumstark
"very responsive team"
We responded:
"Thank you, Donna! We’re glad our team was responsive and there when you needed us. We truly appreciate your support and are proud to serve our local community.

-Cathy Thompson State Farm Insurance"
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Sonya Barnett

September 3, 2026

5  out of  5
rating by Sonya Barnett
"Michael Thompson is an outstanding agent! He is professional, knowledgeable, responsive, and takes the time to make sure everything is explained clearly. I really appreciate his helpfulness and personal attention throughout the process. It’s great to have someone I can trust to look out for my best interests. I highly recommend Michael and the team at Cathy State Farm!"
We responded:
"Thank you, Sonya, for the thoughtful review and recommendation! We’re glad Michael’s clear communication, knowledge, and personal attention made a difference. We appreciate your trust and are grateful to serve our community.

-Cathy Thompson State Farm Insurance"
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Rods Painting

May 1, 2026

5  out of  5
rating by Rods Painting
"Morgan, did awesome. Always friendly and professional."
We responded:
"Thank you for the kind words! We’re glad Morgan provided friendly, professional service at a fair price. As a local business, we take pride in showing up for our community and delivering work you can count on.

-Cathy Thompson, State Farm Insurance Agency"
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Allayne Prifti

January 17, 2026

1  out of  5
rating by Allayne Prifti
"Rude and unprofessional behavior from Cathy Thompson. Even though we never purchased a policy, the interaction was aggressive and uncomfortable. Would not recommend"
We responded:
"Dear Allayne,

We take all feedback seriously and strive to provide respectful and professional service to everyone. However, after a thorough review of our records, we have found no indication of any interaction or transaction with you.

As this review appears to be based on an experience we cannot verify, we have reported it accordingly. If you believe there has been a misunderstanding, we welcome you to contact us directly so we can address any genuine concerns.

Cathy Thompson State Farm Agency"
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chris walter

June 30, 2025

5  out of  5
rating by chris walter
"This company has continually been the best I've I had insurance for over 50 years. They have helped me on complicated property insurance, car insurance , liability insurance and all other questions. Even for claims process when I needed help which other insurance company would say? Oh we can't do that. I would highly recommend them. I think you're crazy to get insurance from anyone else actually"
We responded:
"Dear Chris,

Thank you so much for your incredibly kind and thoughtful review. It means the world to us to have a valued customer like you. We are truly honored to have been able to assist you with your property, car, liability insurance, and claims needs throughout the years. Your loyalty and recommendation are the highest compliments we could receive.

We look forward to continuing to serve you with the same dedication and care for many more years to come. Please never hesitate to reach out if you need anything—we’re always here to help!

With sincere appreciation,

Cathy Thompson State Farm Agency"
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James King

June 19, 2025

5  out of  5
rating by James King
"Morgan is professional, attentive and friendly as is everyone in their office."
We responded:
"Hi James,
Thank you for your wonderful review! We're glad to hear that Morgan and the team made such a positive impression. We appreciate your support and look forward to serving you again!
Best,
Cathy Thompson State Farm Insurance Agency"
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Mauricio Terrazas

June 2, 2025

5  out of  5
rating by Mauricio Terrazas
"Chase, Michael, Robbie, Will, and Cathy have all been splendid people to work with regarding insurance."
We responded:
"Hi Mauricio,
Thank you for your kind words! We're thrilled to hear that you had a great experience with our team. We appreciate your feedback and look forward to assisting you again in the future!
Best,
Cathy Thompson State Farm Insurance Agency"