State Farm® Insurance Agent Cathy Thompson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
chris walter
June 30, 2025
5
out of
5
rating by chris walter
"This company has continually been the best I've I had insurance for over 50 years. They have helped me on complicated property insurance, car insurance , liability insurance and all other questions. Even for claims process when I needed help which other insurance company would say? Oh we can't do that. I would highly recommend them. I think you're crazy to get insurance from anyone else actually"
We responded:
"Dear Chris, Thank you so much for your incredibly kind and thoughtful review. It means the world to us to have a valued customer like you. We are truly honored to have been able to assist you with your property, car, liability insurance, and claims needs throughout the years. Your loyalty and recommendation are the highest compliments we could receive. We look forward to continuing to serve you with the same dedication and care for many more years to come. Please never hesitate to reach out if you need anything—we’re always here to help! With sincere appreciation, Cathy Thompson State Farm Agency"
K Starr
May 9, 2025
5
out of
5
rating by K Starr
"I called Robert Mitchell for a quote and he was unbelievably helpful from start to finish. He was able to explain the different coverage levels in an easy to congest manner. For the first time ever I felt like I truly knew exactly what an insurance policy entailed. The attention to detail was great and he was a fantastic personality to deal with as well. Needing insurance in a pinch I couldn’t have called a more helpful person!"
We responded:
"Dear K, Thank you for your fantastic review! We’re thrilled to hear that Robert Mitchell was able to provide you with clear explanations and exceptional service. It’s great to know you felt informed and supported during your insurance search. If you need any assistance in the future, please don’t hesitate to reach out! Best regards, Cathy Thompson State Farm Insurance Agency"
Peter Bragg
May 6, 2025
5
out of
5
rating by Peter Bragg
"For the past 20 years, I have been dealing with the Cathy Thompson Agency for both my Auto and Homeowner Insurance needs, and their Customer Service is second to none - by far the best around! Cathy's office maintains a good size staff at all times of the day, all the members of which are highly trained professionals who are able to provide reliable answers within minutes, whether I'm inquiring via telephone or in person. Over the years, I have had the pleasure of dealing with Erin, Penny, Will, Chase, Morgan, and most recently Mr Robert Mitchell - all good! Recently, Robert went the extra mile for me to process a somewhat "sticky" Auto Glass Claim for my BMW X3 - nice work Robert.. and to the "Thompson Team as a whole" - keep up the Good Work!"
We responded:
"Dear Peter, Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our team over the years. Providing exceptional customer service is our top priority, and it’s wonderful to know that we’ve been able to meet your needs. We truly appreciate your loyalty and support, and we look forward to continuing to serve you for many more years to come! Best wishes, Cathy Thompson State Farm Insurance Agency"
Austin O'Gorman
April 21, 2025
5
out of
5
rating by Austin O'Gorman
"The staff here is incredible and super helpful. I would recommend them for any insurance needs!"
We responded:
"Hi Austin, Thank you for your wonderful review! We're so glad to hear that you find our team helpful. We truly value our ongoing relationship and are here to assist you with all your insurance needs. Looking forward to continuing to support you! Best, Cathy Thompson's State Farm Insurance Agency"
Eugene Sack
April 10, 2025
5
out of
5
rating by Eugene Sack
"Have been working with Cathy for many years, Cathy and her professional staff are easy to work with, and always there when I need help. one stop shopping for our home, cars, motorcycles and investment properties."
We responded:
"Gene, Thank you for your kind words! It’s been a pleasure working with you over the years. We appreciate your loyalty and are always here to help with all your insurance needs! Best regards, Cathy Thompson’s State Farm Insurance Agency"
Tj Conners
April 3, 2025
5
out of
5
rating by Tj Conners
"Chase really helped me out on some complicated commercial insurance and I really appreciate it - also, they were about half of the competition"
We responded:
"Dear TJ, Thank you so much for taking the time to share your positive experience with us! I’m thrilled to hear that our office was able to assist you with your commercial insurance needs and that you found our rates competitive. We strive to provide excellent service and support to all our clients, and I’m glad to know that we could help simplify the process for you. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We’re always here to help! Best regards, Cathy Thompson State Farm Agent "
Michelle Guida
September 22, 2024
5
out of
5
rating by Michelle Guida
"Always attentive to needs. Guaranteed to answer the phone. Car and renter rates are hard to beat! Thank you!"
We responded:
"Thank you for your sweet words! We’re so happy to hear that you feel well taken care of. It’s always a joy to assist you, and we’re thrilled that we were able to help with your rates. We appreciate your trust in us and look forward to continuing to support you! Warmly, Cathy Thompson’s State Farm Insurance Agency"
S. H.
July 11, 2024
5
out of
5
rating by S. H.
"Will Thompson with State Farm is a remarkable insurance agent to work with here in our mountain town community. His guidance on suspending vehicle coverage was exceptional, and he even offered to help check coverage rates for any new car we are considering purchasing to know our rates before we buy. Thanks Will!"
We responded:
"Thank you for your wonderful feedback! We’re so glad to hear that Will provided you with exceptional guidance and support. His dedication to helping our customers is truly appreciated. If you have any more questions or need further assistance, don’t hesitate to reach out. Thanks again for choosing us! Best, Cathy Thompson’s State Farm Insurance Agency"
Cleive Dumas
April 10, 2024
5
out of
5
rating by Cleive Dumas
"Always responsive and helpful. Cleive Dumas"
Andrea & Michael T
March 6, 2024
5
out of
5
rating by Andrea & Michael T
"Phenomenal service and staff! I would not take my insurance anywhere else. Thankful for Cathy Thompson and her team!!!"
William Thompson
March 6, 2024
5
out of
5
rating by William Thompson
"Very excellent customer service and professionalism! They make getting insurance and understanding my coverage so easy."
Tianna Hill
March 6, 2024
5
out of
5
rating by Tianna Hill
"Everyone on the team is so helpful and friendly."
We responded:
"Dear Tianna, Thank you for your kind words! We're delighted to hear that you found our team helpful and friendly. Your satisfaction is our priority, and we appreciate your support. Looking forward to serving you again! Best, Cathy Thompson’s State Farm Insurance Agency"
